Graduation Year: 2012 (PMBA 12)
Vice President CVM | Jakarda, Indonesia
LinkedIn Profile here
Could you update us on your latest professional developments?
I have been with Vodafone for the last 13 years, worked mainly in Greece & also spent some time on short-term assignments in Germany / UK. During the last 5 years, I helped in setting up our new company in Qatar. In my latest role, I’m managing a couple of Marketing functions; specifically Insights & Customer Value Management.
How did ALBA help you in your career?
Big time! 7 billion people see the world in 7 billion different ways. Learning how to integrate different thinking behind a common objective has been a great experience I took with me to Qatar.
Share with us your fondest memory while studying at ALBA
A period that was quite tough was when I had to catch a plane 1-2 times a week and fly from Doha to Athens & back to complete my studies. I can’t forget though the support I received by the entire ALBA family & my project team, especially during those 4 months.
You left Greece to relocate to Qatar and are currently building a strong international career. Care to share some advice with your fellow alumni on how to achieve corporate success outside of Greece?
Embrace the change, I think is the best advice. One of the best leadership trainings I attended last year included few tools on change management. One worthy to share is: E+R = O. “E” stands for Event, “R” for your Reaction to the event, & “O” for the final Outcome. The equation tries to enforce the message that any Event doesn’t equal the Outcome, the latter is dependent on our actions.
I can briefly share a funny story here. When I arrived in Qatar, the company was already extremely diverse in nationalities, including 4 Kiwis (New Zealanders). Kiwis have a strong accent; the ones that happened to join VF Qatar were at the extreme of that spectrum. The result was for me to capture 1/3rd of whatever was being said in individual conversations. When I joined Qatar, I managed Commercial Strategy. In the 1st week I arrived we had to launch a new Roaming offer. The 4 Kiwis where the Roaming product manager, the Finance Planner, the Tech expert & the Roaming partner. The first meeting was a catastrophe –Kiwis tried to understand me but the opposite wasn’t working at all! Being my first week there this could of course have a devastating impact on my morale. I didn’t lose hope though; instead, I remembered the above equation & set up a new strategy!
In a nutshell, I set up separate meetings with each, captured in mails what had been said to reassure a common understanding, held another meeting during which I started with humor about my accent & asked everybody to speak slower. Ta da! The whole thing worked & after sometime my ear got used to this accent also. The best part is that people started talking about how I managed this & I found some colleagues who were also intimidated by not-being native speakers coming over to my office sharing that they have also adopted the same approach & how relieved they were since before they believed each one of them was the only one having this problem! Well, “E + R = O”!